Privacy & Data Flow
Your privacy is our priority. We process audio in real-time without storing voice data. Here's exactly how it works:
How Your Audio is Processed
Your voice is processed instantly as you speak - like a phone call. We never record or store audio files.
Think of it like a real-time translator: words come in, text comes out, nothing is saved in between. Once processed, the audio is immediately discarded.
Zero Data Retention Policy
-
No Voice Storage:
We never store audio recordings. Your voice data exists only in the moment it's being processed.
-
Temporary Text Storage:
Generated text notes are automatically deleted after 2 days. You should copy them to your EMR immediately.
Enterprise-Grade Security
-
Privacy-First Infrastructure:
Our service providers are selected based on their strong privacy practices and security standards.
-
Canadian Data Centers:
All processing occurs in Canadian data centers, adhering to strict privacy standards.
Security & Privacy Measures
- HIPAA and PIPEDA principles-aligned processing
- End-to-end encryption
- Regular security assessments
- Data processed in Canadian data centers
Recommended Best Practices
- ✓ Copy notes to your EMR immediately after generation
- ✓ Obtain patient consent before using the service
- ✓ Review all AI-generated content before finalizing
- ✓ Maintain your own permanent medical records